Frequently Asked Questions

Common questions about ordering from Ralda's Farm

Ordering & Delivery

Q: Do you deliver outside Oshogbo?

Yes, we deliver across Osun State. Free delivery in Oshogbo for orders over ₦48,000. Delivery fees apply for orders outside Oshogbo based on location.

Q: How do I place an order?

Click the WhatsApp button on any page or call us at +234 906 132 3612. Tell us what you need, quantity, and delivery location. We'll confirm availability, price, and delivery time within minutes.

Q: What's your minimum order?

No minimum for retail customers. Wholesale pricing starts at 10 chickens. Whether you need 1 chicken or 100, we're happy to serve you.

Q: How long does delivery take?

Same-day delivery in Oshogbo for orders placed before 2pm. Next-day for orders placed after 2pm or outside Oshogbo. We deliver 1-2 days across Osun State.

Product Quality

Q: How fresh is your frozen chicken?

Our chickens go from farm to freezer within 24 hours of processing. Much fresher than imported frozen chicken that's been in cold storage for weeks or months. This means better taste and texture for you.

Q: What sizes of chicken do you have?

We have three sizes - Small (1-1.2kg), Medium (1.5-1.8kg), and Large (2kg+). We also sell parts: breast, thighs, wings, drumsticks, and gizzards. Custom cuts available for large orders.

Business Customers

Q: Do you supply hotels, restaurants, and supermarkets?

Yes! We're a trusted supplier to hotels, restaurants, supermarkets, event centers, and caterers across Osun State. We offer wholesale pricing and flexible delivery schedules for businesses.

Q: How are bulk discounts calculated?

10-49 chickens get 5% off retail price. 50-99 chickens get 10% off. 100+ chickens get custom pricing. The more you order, the better your price. Contact us for a bulk quote.

Q: Do you offer credit or payment plans?

We accept cash on delivery and bank transfer for new customers. Established customers (3+ months with good payment history) can request credit terms (net-15 or net-30).

Pricing & Payment

Q: What payment methods do you accept?

Bank transfer and cash on delivery. We'll provide account details when you place your order. Payment is due upon delivery for new customers.

Q: Why don't you list exact prices on the website?

Chicken prices fluctuate based on feed costs and market conditions. We update pricing regularly and provide current prices when you contact us. This ensures you always get accurate, up-to-date pricing.

Why Ralda's Farm?

Q: What makes you different from other suppliers?

We own our farm in Oshogbo, so we control quality, ensure consistent supply, and deliver faster than Lagos-based or imported suppliers. You deal directly with the farm owners - no middlemen. Plus, our chicken is farm-to-freezer in 24 hours, much fresher than alternatives.

Q: Can I rely on you for consistent supply?

Absolutely. Because we own our farm, we have control over production. We don't experience the stock-outs that suppliers dependent on middlemen face. Our business customers trust us for reliable, consistent supply week after week.

Still Have Questions?

We're here to help! Contact us and we'll answer any questions you have.

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Fresh frozen chicken from our Oshogbo farm to your location